Adult Services Special Assistance Social Worker III Job at Alamance County, NC, Wilmington, NC

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  • Alamance County, NC
  • Wilmington, NC

Job Description

Salary: $55,425.00 - $83,137.00 Annually
Location : Alamance County, NC
Job Type: Full-time
Job Number: 202500118
Department: Social Services
Opening Date: 08/18/2025
Closing Date: 9/1/2025 11:59 PM Eastern


Job Purpose
Your Role: Supporting Independence, One Home at a Time

Are you passionate about helping adults live with dignity, safety, and independence? As a Social Worker in Adult Services , you'll be the bridge between essential support and everyday stability for aging and disabled adults across Alamance County.

In this role, you won't be behind a desk all day-you'll be out in the community, making meaningful connections and delivering services that empower adults to live life on their terms.

You'll Provide Life-Changing Support Through Programs Like:
  • Representative Payee - Helping manage funds with care and responsibility
  • Special Assistance In-Home - Keeping individuals safely in their homes instead of institutional care
  • In-Home Aide Services - Coordinating practical help where it's needed most
  • General Assistance - Providing emergency support when times get tough
What You'll Really Be Doing:
  • Visiting homes, assessing needs, and creating custom service plans
  • Connecting clients with the right resources to remain safe, supported, and independent
  • Offering ongoing case management that evolves with each person's journey
  • Being a trusted advocate and support system for adults who may not have anyone else

On the Move: This isn't a desk-only job-you'll drive a county vehicle to meet clients where they are, providing care that's personal and proactive.

This is hands-on social work that changes lives -one visit, one plan, one person at a time.

Responsibilities
What You'll Be Doing: Your Impact, Every Day

As a Social Worker in Adult Services, every day brings new opportunities to make a real difference. Your work will be hands-on, people-focused, and deeply rewarding. Here's what your role will look like:

Lead the Way in Case Management
You'll be the anchor of support for adults in our community-guiding, coordinating, and managing services that help them live safely and independently. You'll use your social work skills to assess needs, build relationships, and develop meaningful service plans. From conducting home visits to navigating complex family dynamics and crisis situations, you'll be a steady, compassionate presence for those who need it most.

Work Across the Community
You won't be working alone-you'll build strong, collaborative relationships with medical professionals, mental health providers, home health agencies, aging service partners, and more. Whether you're solving a problem or creating long-term stability, your ability to connect and coordinate will be key to your clients' success.

Deliver Life-Sustaining In-Home Services
You'll assess clients' homes, health, and daily needs to ensure they're safe and well-supported. That means connecting them to services like Meals on Wheels, adult day care, housing support, or mental health care. You'll also manage financial resources for clients in the Representative Payee program-creating budgets and working with vendors to keep vital services flowing smoothly.

Be a Voice of Trust
From day one, you'll represent the agency with professionalism and heart. You'll build trust with clients, families, colleagues, and community partners alike-becoming a go-to advocate and resource for adults navigating complex challenges.

Keep It All on Track with Detailed Documentation
Behind every life you help is a paper trail that matters. You'll keep thorough timely records of every contact, plan, and progress report. You'll work within systems like Compass to document your work clearly and accurately ensuring compliance, accountability, and continuity of care.

Pitch In, Step Up, and Grow
Whether you're backing up a coworker, helping during a community emergency, or lending your expertise to a workgroup or committee, you'll be a valued, flexible team player. This is more than a desk job-it's a chance to contribute your ideas, share your skills, and shape the future of Adult Services in Alamance County.

Qualifications
What You'll Need to Join Our Team

We're looking for passionate, skilled professionals with the education and experience to make a real impact. To qualify for this position, you must meet one of the following educational and experience pathways:
Option 1: Master's Degree in social work (MSW) from an accredited school of social work.
Option 2: BSW from an accredited school plus at least 1 year of directly related experience .
Option 3: Master's Degree in counseling or a human services field plus 1 year of social work or counseling experience .
Option 4: Bachelor's Degree in a human services field from an accredited college or university plus 2 years of directly related experience .
Option 5: Bachelor's Degree (any field) from an accredited college or university plus 3 years of directly related experience .

Skills & Abilities
• Accountability - Ability to accept responsibility and account for his/her actions.
• Accuracy - Ability to perform work accurately and thoroughly.
• Autonomy - Ability to work independently with minimal supervision.
• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Communication, Written - Ability to communicate in writing clearly and concisely.
• Customer Oriented - Ability to take care of the customers' needs while following company procedures.
• Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards.
• Honesty / Integrity - Ability to be truthful, maintain high level of confidentiality and be seen as credible in the workplace.
• Influence - Ability to gain support and buy-in by way of persuading, convincing or influencing to others to overcome barriers allowing them to support a particular vision.
• Judgment - Ability to use good judgment and discretion as it relates to interpreting policies and procedures.
• Multitasking - Ability to multi-task in a fast-paced environment.
• Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
• Relationship Building - Ability to effectively build relationships with customers and co-workers.
• Safety-Minded - Creating a safe work environment; managing risks; reducing exposure liabilities.
• Supervising - Ability to supervise, train or instruct lower-level social workers, students or interns within the program.
• Time Management - Ability to utilize the available time to organize and complete work within given deadlines.

If you've got an equivalent combination of training and experience - we want to hear from you!
Health Insurance - Full-time employees are eligible for medical/health (Cigna Insurance) benefits upon the 1st of the month following the 30-day waiting period. Changes to elections can then be made during the annual open enrollment period, usually in the fall, or within 30 days of a qualified life event (marriage, divorce, birth or adoption of a child, change in child's dependent status, death of a spouse or other dependent and other change in employment status).

Alamance County Government currently offers three plans of medical/pharmacy benefit options including a COPAY Plan 70, COPAY Plan 80 and a QHDHP with HSA.


Dental Benefit - Alamance County offers one dental insurance (Delta Dental) plan for FT employees. The plan, if elected, would be effective the first of the month following 30 days of FT employment. Coverage must be elected within your first 30 days of FT employment or upon a qualifying event.

Vision Insurance - A voluntary vision program (Superior Vision) is available to FT employees. The current PPO style plan allows employees to seek treatment and hardware from any vision care provider of their choice. The plan, if elected, would be effective the first of the month following 30 days of FT employment. Coverage must be elected within your first 30 days of FT employment or upon a qualifying event.

Voluntary Benefits: Alamance County Government provides a variety of voluntary health related benefits (Voya) to allow employees to purchase protection from what life may bring. A sampling of voluntary benefits includes Flexible Spending Accounts with dependent care opportunities, Health Saving Account with an employer contribution, Short Term Disability, Long Term Disability, Cancer Protection Plan, Group Critical Care Insurance and more.


Death Benefit - Alamance County Government has elected to contribute towards a Death Benefit associated with the Retirement System for all employees that are contributing Retirement System members. Once an employee has met at least one (1) year as a contributing member to the retirement system, the employee will have a benefit payable to their beneficiary of no less than $25,000 and no more than $50,000 based on the employee's salary. Benefit is payable if the employee is actively working and has not reached 70 years of age.


Life Insurance - Basic term life insurance is the amount of one times the annual salary (no greater than $70,000) is provided for all FT employees. Additional coverage is available for purchase through payroll deductions for employee and eligible dependents.


Retirement Benefits - Membership in the NC Local Government Employees Retirement System (NCLGERS) is a requirement for all full-time and regular part-time employees (working more than 1,000 hours annually). Employees contribute six percent (6%) of their annual compensation before it is taxed. If you leave the County service before retirement, you may withdraw your retirement contributions or elect to freeze your contributions in anticipation of future local government employment. If you have at least five (5) years of service, you are considered 100% vested in NCLGERS. Alamance County will be contributing a percentage as required by NCLEGRS on your behalf as well.


Time Off Accruals:

Vacation Time - All Alamance County full time employees immediately earn a bank of vacation hours that can be used after 6 months of employment (exhausting their probationary period). Vacation time accrues based on the full-time hire date (most recent hire date is used in the case of rehires). Employees with a hire date before the 15th of the month will receive vacation credit for that month; otherwise, time will not be earned. Time will be contributed to the employee's time off bank on the 15th of the month based on a monthly proration of the schedule below.


Years of Service - Days of Vacation Annually
0-4 years of service 10 days equivalent to 80 hours
5-9 years of service 13 days equivalent to 104 hours
10-14 years of service 16 days equivalent to 128 hours
15-19 years of service 21 days equivalent to 168 hours
20 years or more 25 days equivalent to 200 hours


Sick Time - All Alamance County full-time employees will earn a bank of sick hours to be used when they are away from work for instances related to their own illness or the illness of an immediate family member, death of an immediate family member or when they (or an immediate family member) need to attend a health-related appointment. All County employees earn 12 days of sick leave per year with an earnings of 8 hours per month if employed on or before the 15th of the month.


County Observed Holidays - Alamance County will observe the State of North Carolina Holiday Schedule. Holidays will include the following and will be paid at 8 hours holiday pay. Exceptions have been made for certain departments given the nature of the services provided.


Wellness Benefits & Programming:
Employee Assistance Program: There are times when everyone needs a little help or advice. The confidential Employee Assistance Program (EAP) through a local provider can help you with things like stress, anxiety, depression, chemical dependency, relationship issues, legal issues, parenting questions, financial counseling and dependent care resources. Best of all it's free for County employees and available for your household to utilize. Utilization of the EAP is completely confidential and participation isn't recorded.
Help is available 24/7/365 by telephone.

Alamance County Employee Health Center opperated by Everside Health: Available to employees and spouses who are covered under the Alamance County Insurance Plan and their covered dependents, 18 years of age and older. Retired employees under age 65 are also eligible to use the clinic. Depending on insurance coverage elected, care at the clinic ranges from free to a fair market value cost.


Services Available:
Treatment of injuries or illnesses such as Flu, Sinus Infection, pink eye, sprains, strains or fever.
Monitor chronic conditions (Diabetes, Hypertension, Hyperlipidemia, Health Disease, Asthma, etc...)
Assistance with finding a Primary Care Provider
Health Education and Counseling
Triage and referrals to specialists when appropriate.

Alamance County provides a variety of additional benefits including bereavement pay, Paid Parental Leave (up to 4 weeks), Wellness Leave to focus on work-life balance initiatives, Volunteer Time Off (paid time) opportunities to be a part of the Alamance Community, to opportunities for professional certification pay.


Employee Fitness Center:
Alamance County encourages all employees to maintain a healthy lifestyle both at home and at work. In support of this philosophy an Employee Fitness Center is available for all County employees to use at their convenience during non-work hours and is open 6:00 AM to 9:00 PM Monday-Sunday. This center includes weight training equipment, cardio equipment, a small aerobics room along with restrooms, changing room and lockers.

Job Tags

Full time, Temporary work, Part time, Local area, Immediate start, Flexible hours, Sunday,

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