Job Description

Company Description

San Francisco is a vibrant and dynamic city, on the forefront of economic growth & innovation, urban development, arts & entertainment, as well as social issues & change. This rich tapestry of culture and ideas is sustained by our City's commitment to heighten the quality of life for the diverse population of San Franciscans and residents of the greater Bay Area. Our employees play an important role not only in making our City what it is today, but also in shaping the future of San Francisco.

Application Opening: 5/25/2022
Application Reposted: 11/06/2023*
*Announcement reposted to reflect changes in the minimum qualifications.
Application Deadline: Continuous

How to Apply:
Applications for Assistant Information Systems Engineer - Networks Specialty are only accepted through an online process. Visit this link to begin the application process. Select Apply Now at the top of the job ad and follow instructions on the screen.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Job Description

Under general supervision, assists in analyzing, planning, implementing, maintaining, troubleshooting and enhancing large complex systems or networks consisting of a combination that may include mainframes, mini-computers, LANS, WANs and the physical and logical components that integrate these systems together as an enterprise networking backbone.

The 1041 Assistant Networks Engineer is the entry level in the Engineer series. The class is distinguished from the Journey level by the complexity of the systems or networks supported. Positions at this level perform a significant portion of the work assigned to the journey level, but without the independence or full responsibility expected of positions at the journey level. Assignments are generally limited in scope and are set within procedural frameworks established by higher level positions. As experience accrues, the incumbent performs with increasing independence. Work requires incumbents to exercise some judgement in selecting appropriate established guidelines to follow. Significant deviations require prior approval. Interpretation of general administrative or operational policies is sometimes necessary. Serves as an assistant technical architect and systems integrator for large complex systems or networks.

Essential Duties:

1. Assists with establishing networking environment by installing, configuring, testing and documenting the equipment/network systems according to the design and specifications.
2. Assists with day-to-day networking tasks to ensure network reliability, availability and serviceability within minimal interruption.
3. Provides technical support, responds to work orders and tickets from the users, analyzes and solves reported network problems.
4. Assists with configuring firewall security settings to access permissions groups for individuals and sets up provisions for incoming data.
5. Assists with network technology upgrade or expansion projects, including installation of hardware, software and integration testing, as well as coordinating these activities without disturbing function of other systems.
6. Assists with producing documentation for installation, network topology and troubleshooting of communications hardware or software.

Qualifications

These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification.

Education:
An associate degree in computer science, computer engineering, information systems, or a closely-related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in one of the fields above or a closely-related field].

Substitution:
Experience in analyzing, installing, configuring, enhancing and/or maintaining the components of an enterprise network may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years). One (1) year is equivalent to thirty (30) semester units/forty-five (45) quarter units with a minimum of 10 semester/15 quarter units in one of the fields above or a closely-related field.

Completion of the 1010 Information Systems Trainee Program may be substituted for the required degree.

Verification:
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process.

If education verification is required, you must provide a copy of your diploma showing major or transcripts showing coursework completed. Information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at this link .

If experience verification is required, you must submit a letter from your employer on the employer's business letterhead stating your name, job title(s), dates of service in complete form (mm/dd/yy), a detailed description of duties performed and the verification letter must be signed by the employer or appropriate designee, such as a Human Resources Representative. Performance evaluations showing duties performed and dates of employment may also be submitted as verification documentation. Resumes are NOT verification.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. Resumes will not be accepted in lieu of a completed City and County of San Francisco application. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

Note: Any applicant whose application is deemed not qualified may reapply after 1 month upon successfully meeting the minimum qualifications for the given specialty area.

Note: Falsifying ones education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Additional Department Specific Requirements

Positions with the San Francisco Airport
Transportation Security Administration (TSA) Security Clearance: Candidates for employment with the San Francisco Airport Commission are required to provide a complete employment history for the past ten (10) years and an explanation of all gaps in employment during that period. The past ten (10) years of the candidate's employment will be verified. In addition, candidates will be required to undergo a criminal history check, including FBI fingerprints, in order to determine eligibility for security clearance and may be required to undergo drug/alcohol screening.

Positions with the Sherriffs Department
Security clearance issued by the Sheriffs Department is required prior to appointment of positions with Jail Health Services and must be maintained for continued employment. Failure to demonstrate/show proof of security clearance may result in dismissal and/or termination of employment.

Positions with the Port
Positions with the San Francisco Port Commission require that incumbents are able to obtain a Transportation Worker Identification Credential (TWIC) certificate as a condition of employment. Additionally, candidates must be insurable under the Port's automobile liability insurance policy. Insurability must be maintained throughout employment.

Additional Information

Supplemental Questionnaire:
Applicants are required to complete a Supplemental Questionnaire as part of the online application process. The purpose of the Supplemental Questionnaire is to allow candidates to self-certify their qualifications for the position. Applicants must also complete the official application.

Tech Engineer Networks Core Exam (Weight: 100%)
Candidates self-certifying meeting the Minimum Qualifications will be invited to participate in the online Tech Engineer Networks Core Exam. Candidates will be sent a web link via email that will allow them to take the online Tech Engineer Networks Core Exam that is designed to measure basic analytical and technical abilities associated with the target job.

This computer-administered test can be taken at home or at a time and location of ones convenience, but only within a two-week period specified on the test notification. Candid]]> <

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