Job Description
TITLE: Domestic Violence Coordinator
DEPARTMENT: Programs
REPORTS TO: Domestic Violence Regional Coordinator
EMPLOYMENT STATUS: Regular; Full-Time
REG. HOURS WORKED: 40 hrs/wk; Exempt
JOB SUMMARY: The Domestic Violence Care Coordinator will build and maintain a collaborative relationship with
community partners in Pasadena that can provide the full scope of supportive services and
resources that homeless individuals and families need to become stably housed. The Domestic
Violence Care Coordinator assigned to direct contracts will perform all the duties as indicated in
that contract and by assigned supervisor.
ESSENTIAL FUNCTIONS INCLUDE, but are not limited to the following: • Provide case conferencing and resources for program staff working with people experiencing
domestic violence.
• Develop relationships with community partners and maintain referral networks with: domestic
violence, crisis housing, mental health, substance abuse treatment, mainstream benefits, early
childhood education, vocational training, domestic violence agencies, McKinney Vento Liaison, and
elected officials.
• Manage the relationships with domestic violence community partners to ensure linkage is made for
eligible families.
• Coordinate with LA County 211 and domestic violence community partners to provide safe crisis
housing options to households in need.
• Represent CES for Families at other regionally coordinated collaborative meetings which can
include Pasadena COC.
• Conduct presentations on domestic violence at community partner agencies to educate the
community on the intersection of domestic violence and homelessness.
• Maintain communication with program staff on referrals made to and received from the FSC.
• Ensure the safety of all household members as well as prioritized health, supportive service and
educational needs.
• Determine if there is a need for Adult Protective Services or DCFS and take any action required by
State Law.
PHYSICAL AND MENTAL REQUIREMENTS AND WORK ENVIRONMENT: • Work indoors in temperature controlled environment with occasional exposure to outdoor
weather and driving conditions. The noise level in the work environment is usually moderate.
• Stand and sit for long periods of time; move and walk to various locations; climb stairs, stoop,
kneel, reach, pull, push, bend, twist, and occasionally lift and or move objects. Use hands to
finger, handle or feel.
• See, hear and speak clearly in order to give and receive information and instructions, perform
administrative work, and drive motor vehicles including passenger vans.
• Ability to interact with other employees, clients, customers and members of the public.
• Ability to work effectively under time constraints, prioritize work, multi-task, and adapt to
changing work demands.
• Gather, analyze, synthesize, and classify information.
• Transcribe, enter, and post data.
• Ability to respond effectively to sensitive inquiries or complaints.
• May require exposure to blood borne pathogens and infectious agents.
• Requires use of a computer keyboard for substantial periods of time.
• Able to travel to off-site meetings or other activities.
KNOWLEDGE, SKILLS AND ABILITIES: • Knowledge of domestic violence, crisis, and permanent housing resources throughout Los
Angeles County.
• Knowledge of housing issues in San Gabriel Valley preferred.
• Knowledge of HUD guidelines and experience working with subsidized housing programs.
• Knowledge of Violence Against Women Act (VAWA) and how policy implementation can assist
survivors with maintaining safe, stable, and affordable housing.
• Current knowledge of best practice models, including: Housing First, Trauma Informed Care,
Mental Health Recovery, Harm Reduction, and Critical Time Intervention.
• Proficient in use of laptop computer and Microsoft Windows, Office software programs, and
Google Apps. (Word, Excel, PowerPoint, G-mail, Docs).
• Ability to accurately enter client data and progress notes in the Homeless Management
Information System, and run program management reports.
• Proficient with office communication equipment and machines (telephone, copier, calculator, fax
machine, personal computer, laptop, printer and scanner).
• Excellent written and verbal communication skills.
• Possess valid California driver's license and have access to properly registered vehicle.
EDUCATION, TRAINING AND EXPERIENCE: Minimum Qualifications
• Option I: A Bachelor's degree in Social Work or related field.
• Option II: Have a minimum of two (2) years of experience in a related human services field.
Desirable
• Experience working with participants with complex medical, mental health, and/or substance
use conditions strongly preferred.
• Experience in the following areas strongly preferred: chronic homelessness, outreach and
engagement strategies, intensive case management services, best practice models, medical,
mental health, or substance use services, crisis intervention, suicide assessment and
prevention, affordable housing and public benefits applications, housing and landlord/tenant
rights, eviction prevention, etc.
• 40 Hour Domestic Violence Advocate Training preferred.
• Bi-lingual English/Spanish preferred.
• Successful demonstration of required skills through current or past USHS direct employment or
temporary assignment may be considered in lieu of the standard required years of experience.
UNION STATION HOMELESS SERVICES EMBRACES DIVERSITY We embrace our differences and are committed to furthering our culture of inclusion and belonging.
Our commitment to racial equity within the organization is crucial to who we are and the clients we
serve. Committed to being an anti-racist organization and sharing the unique cultural experiences
from our networks, we offer annual racial equity training, host ongoing learning experiences through
our lunch n' learns, and participate in on-going mental health trainings.
We promote acceptance, respect, teamwork, and fosters diversity in the workplace. We believe
every individual has a story, past, and a unique set of skills that shape who we are and through this
network, we can learn from each other to become better versions of ourselves personally and
professionally. Through our staff-led network focusing on diversity, equity, inclusion, belonging and
accessibility, we work to communicate, educate, and express diverse cultivation through our eight
Diversity Networks. We are honored that the Diversity Network has been recognized as part of the
Community Impact Awards presented by the Los Angeles Business Journal.
Union Station Homeless Services is an Equal Opportunity Employer
Mon- Fri, 8:00AM- 5:00PM
40hrs/Full Time/Non-Exempt
Job Tags
Permanent employment, Full time, Contract work, Temporary work, Work at office,