Job Description

Job Description

Job Description

Benefits:

• 401(k)
• Bonus based on performance
• Company car
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance

Service Manager: oversee the installation, maintenance, and repair of heating, ventilation, and air conditioning systems. Build and lead a team of technicians, ensuring efficient and quality service delivery to customers. Their responsibilities include scheduling, technical support, quality control, training, and sometimes even sales.

1. Leadership and Management:
Team Management: Recruit , hire, train, and manage a team of HVAC technicians, providing guidance and support.
Scheduling and Dispatch:
Plan and coordinate service schedules, dispatching technicians to various jobs while optimizing routes and time.
Performance Management:
Monitor technician performance, provide feedback, and conduct performance reviews.
Training and Development:
Organize training programs to enhance technicians' skills and knowledge, ensuring they stay up-to-date on the latest technologies and safety regulations.

2. Technical Expertise and Support:
Troubleshooting:
Assist technicians in diagnosing and resolving complex HVAC system issues, providing technical guidance when needed.
Quality Control:
Ensure that all installations, repairs, and maintenance work meet the required standards and comply with regulations.
Compliance:
Ensure adherence to local, state, and federal regulations related to HVAC installation, maintenance, and repair.

3. Customer Relations and Sales:
Customer Communication:
Interact with customers to understand their needs, address concerns, and provide service updates.
Sales and Business Development:
In some cases, HVAC Service Managers may also be involved in generating sales leads, developing maintenance agreements, and estimating costs for projects.

4. Administrative Tasks:
Inventory Management:
Oversee the inventory of parts, tools, and equipment, ensuring technicians have the necessary resources for their work.
Reporting:
Prepare reports on project progress, technician performance, and customer feedback.
Budget Management:
Manage the service department's budget and ensure efficient resource allocation.

5. Other Responsibilities:
Safety Compliance:
Ensure that all work is performed safely and in accordance with safety regulations.
Vehicle Maintenance:
Oversee the maintenance and upkeep of service vehicles.
Problem Solving:
Address and resolve any issues or conflicts that may arise within the service team or with customers.

The HVAC Service Manager is a crucial role that combines technical expertise, leadership skills, and customer service acumen to ensure the efficient and effective operation of an HVAC service department.

Job Tags

Local area,

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