Company Description Eataly is the world's largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme - but all with the same aim... for our guests to: EAT authentic Italian food at our restaurants, cafés and to-go counters SHOP a selection of high-quality Italian, local and homemade products LEARN through our classes and our team's product knowledge Job Description A Host is the first and last point of contact with guests at a restaurant and is responsible for greeting, seating and saying goodbye to guests as well as maintaining the flow of the restaurant during service. A Host diligently and efficiently manages seating in Eataly's restaurants. Reports to the Restaurant Manager. Oversees the general functioning of the dining room during meal service, relaying information to managers and service personnel Maintains an accurate, fair and up-to-date waitlist and seating chart using a computerized system Manages Open Table reservations, and drives strategy to provide efficiency. Balances the guest flow among the service stations, taking into account requests for a particular table or server depending on availability Informs guests when tables are ready, escorts them to table, provides menus and introduces the server Assists with the duties of servers and bus persons as needed to maintain service effectiveness and efficiency Performs other duties as required or assigned Qualifications 5+ year of experience in a high-volume restaurant as a host. Previous experience in managing OpenTable system, highly required. Basic computer skills Excellent communication skills High school diploma or equivalent preferred Job Requirements Availability to work onsite with a flexible schedule often including evenings and weekends Ability to lift up to 50 pounds Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting Strong experience and knowledge with Open Table Schedule: Wednesday - Sunday 12pm-8:30pm Compensation: This position pays a base rate of $20-$22 plus tips Additional Information Benefits and Perks Medical, Dental, Vision Insurance Paid Time Off Paid Parental Leave 401K with match or RRSP Bonus program Free family meal daily Discounts at Eataly Classes on products and Italian cuisine Referral bonus program and more! Eataly North America
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