Job Description
Job Title : Travel Counselor (Remote)
Client : A leading corporate travel industry client partnered with Swoon
Rate : $27/hour (W2 only)
Type : 4-month contract (potential to extend)
Start Date : August 4th
Location : Fully Remote – U.S. based
Schedule : Must be open to an 8-hour shift scheduled anytime between 8:00 AM and 8:00 PM CST , Monday to Friday
About the Role
We are seeking experienced Travel Counselors to join our client’s high-performing team supporting corporate travel services. This is an exciting opportunity to work remotely with a global leader in travel management, delivering outstanding service to business travelers worldwide.
Key Responsibilities
Coordinate and book domestic and international travel (air, rail, car, hotel) using Sabre and/or Amadeus
Handle customer inquiries via phone and email (approx. 50/50 split)
Ensure compliance with travel policies and offer proactive travel solutions
Manage itinerary changes, cancellations, reissues, and emergency bookings
Collaborate with internal teams to deliver consistent, high-quality service
Maintain client satisfaction by resolving issues efficiently and with care
Qualifications
3+ years of experience using Sabre Red 360 (or similar GDS)
Experience handling corporate travel bookings (not just leisure)
Strong customer service and communication skills
Comfortable working in a fast-paced, remote environment
Must be flexible to work within a rotating schedule between 8 AM – 8 PM CST
Experience with Salesforce or other travel CRMs is a plus
Join the team behind one of the nation’s largest and most advanced wireless and fixed networks. This Fortune 100 telecommunications leader powers millions of connections every day—and their NOC team is at the heart of it all, ensuring uptime, rapid response, and continuous network improvement.
Join the team behind one of the nation’s largest and most advanced wireless and fixed networks. This Fortune 100 telecommunications leader powers millions of connections every day—and their NOC team is at the heart of it all, ensuring uptime, rapid response, and continuous network improvement.
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