Job Description

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Aunt Anns In-House Staffings Client
Location: San Francisco CA
Job Type: Full Time
Category: Estate Staff
Position: San Francisco Family Seeks Full Time Estate Manager MUST Be LOCAL
Schedule: See below
Salary Amount or Range: $200-$250k Full benefits package: medical, 401k
Children:
Pets: Cat
Bay Area Region: San Francisco

Description

Only accepting Local candidates, no relocation

TITLE: Estate Manager
STATUS: Full-Time
REPORTS TO: Chief of Staff
*Must not be allergic to cats

POSITION DESCRIPTION:

Seeking an experienced manager to oversee day to day household operations for SF residence(s). The Manager will be responsible for acting on behalf of the Principal(s) for all matters concerning residential property management, staff, travel, security and construction management. This is a family that appreciates attention to detail.

Family is in a time of growth and acquiring more properties by purchase and build. Estate Manager will work in close cooperation with the Chief of Staff to maintain work life balance, as projects will require various amounts of time.

RESPONSIBILITIES:

Seamlessly run multiple properties to minimize impact on Principal(s) and act as point person on daily estate functions

Act as day-to-day supportive manager and supervisor for all household staff (6-10) to ensure they thrive. Activities to include scheduling, recruitment, onboarding, benefits and compensation, periodic and annual reviews.

Coordinate closely with Principal(s) family office to ensure comprehensive service delivery

Walk properties regularly to ensure households are running with ease

Working knowledge of physical house systems including smart home systems, HVAC, electrical, plumbing, and internet.

Work with Principal(s) and staff to develop, train and maintain household best practices

Oversee property security, including monitoring services, cameras and other security systems

Build familiarity with home security operations/personal protection and liaise with key parties appropriately. Respond to security related issues 24/7.

Provide management, direction, supervision, and coordination of construction activities

Oversee and develop budgets for operations, projects and capital expenditures as directed by Chief of Staff

Track petty cash and household expenditures, reconcile credit cards for all staff monthly in Ramp

Promote and ensure privacy and confidentiality in all matters

Plan, oversee and run events as needed

General hours are M-F 9am-5:30pm, must respond to calls after hours as needed. Homes are all in the SF Bay Area at present.

As much as possible, coordinate days off with Chief of Staff, so one of you is always available to the family.

QUALIFICATIONS

Minimum 10+ years managing operations and teams to perform at their best

Preference for 10+ years of experience working in a private home with an emphasis on managing

staff, service, and multi-faceted estates.

Ability to work autonomously and make executive level decisions

Ability and willingness to act in the best interests of the Principal(s). Proven ability to be discreet.

Proven ability as a creative problem solver to identify opportunities in process and create systems and protocols for efficiency and consistency.

Effective communicator, committed to candor and no gossip.

Highly organized with the ability to manage multiple tasks, strategically prioritize them, and analyze risks and opportunities. Preference for candidates who are able to leverage technology solutions to this end.

Ability to recognize preferences and expectations of principal(s) and communicate effectively

Proficient in modern technology environments including knowledge of or willingness to learn: Google Suite, Google Calendar, Drop Box, Asana, LastPass, Expensify, Alarm.com

Ability to work remotely as needed.

Able to work legally in the U.S., valid unrestricted drivers license, and clean driving record not to include major accidents or infractions

PHYSICAL REQUIREMENTS

Constantly required to effectively communicate with the Employer.

Frequently required to move about the Residence(s)

Frequently required to operate or use household objects, tools, or controls.

Regularly required to stand, walk, use hands to manipulate, handle or feel, reach with hands and arms, talk and hear.

Regularly required to operate a vehicle.

Occasionally required to climb, balance, stoop, kneel, crouch, crawl, and smell.

Regularly required to remain in a stationary position for long period of time, ascend, and descend stairs.

Occasionally lift, transport, and/or move objects weighing up to 25 pounds.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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