Job Description

Senior Claims Examiner International Casualty Home Office

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Senior Claims Examiner International Casualty Home Office to play your part in that transformation. It's an opportunity to grow your skills and experience as a valued member of the team.

Make your mark in Claims

Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.

How you will create an impact

Do you have experience with Bodily Injury and Property Damage claims? Are you interested in a Casualty claims position with a foreign twist? Have you wondered what is a wrongful death claim worth in New Zealand? Can the plaintiff recover for pain and suffering in Hong Kong? Why do claims take so long in France? This position may be for you.

A Senior Claims Examiner position in the International Casualty Home Office involves handling claims for bodily injury and property damage claims under Commercial General Liability policies. These claims include auto accidents, premises liability slip and falls, product failures causing bodily injury or property damage.

• Identify coverage issues and set reserves.
• Determine the appropriate investigation and complete any required report. Evaluate, negotiate and resolve the losses inclusive of attending any mediations or trials at manager's discretion.
• Manage USA based claims for non-US AIG Insureds and also foreign claims under Controlled Master Programs issued to large Multinational US insureds. For those claims venued outside the United States the adjuster will need to work with the AIG office or a TPA in the claim location.
• Conduct claim reviews of foreign claims and will be required to present these claims in understandable terms for USA-based Risk Managers.

What you will need to succeed

• At least 5+ years of General Liability claims experience.
• Excellent customer service skills in communicating with insureds, brokers, attorneys and claimants.
• Strong analytical, organizational and time management skills.
• Excellent verbal, written and customer service skills as it is necessary to communicate with internal and external customers including insureds, underwriters, brokers and foreign offices.
• Ability to travel to mediations and/or trials.
• Ability to work independently.
• Foreign language skills would be highly valued.
• Adjuster's license is an asset.

Ready to make a bigger impact? We look forward to reviewing your application.

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial securityas well as your professional developmentto bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.

Job Tags

Similar Jobs